Privacy Policy – BlueBoar Solutions

Last updated: October 2025

BlueBoar Solutions (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains what data we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR).

---

1. Who We Are

BlueBoar Solutions is a digital services company providing website design, hosting, and technical support.
This policy applies to our main website (https://blueboar.eu), our Client Dashboard, and our Helpdesk at https://helpdesk.blueboar.eu.

Contact for privacy matters:
info [at] blueboar [dot] eu

---

2. Personal Data We Collect

We only collect and process information necessary to provide our services and support.

We do not store payment card details on our systems.
Payments (if any) are handled securely by external payment providers.

---

3. How We Use Your Data

Your data is used only for legitimate business purposes:

• Responding to contact or quote requests

• Providing and maintaining client services

• Managing projects, invoices, and hosting accounts

• Handling support requests via our helpdesk

• Internal record-keeping, audit, and compliance

We do not sell or share personal data for marketing or advertising purposes.

---

4. Legal Basis for Processing

Processing is based on:

• Consent – when you submit data voluntarily (e.g. contact forms)

• Contractual necessity – when you become a client or use our services

• Legitimate interest – for maintaining service records, audits, or technical security

---

5. Data Storage and Retention

Your data is stored on secure servers within the European Union.
Access is restricted to authorized BlueBoar staff and technical partners bound by confidentiality.

Data may be archived but is never publicly accessible.

---

6. Data Sharing

We may share limited data with trusted third parties only when necessary for technical or legal reasons:

• Web hosting and infrastructure providers

• Email delivery and authentication systems

• Accounting or billing processors

• Legal or regulatory authorities (if required by law)

Our domain and email infrastructure are hosted by reputable EU service providers, and all third parties are GDPR-compliant under data processing agreements.

---

7. Security Measures

We apply industry-standard security controls, including:

• Encrypted data transfer (HTTPS/TLS)

• Secure authentication for client and helpdesk logins

• Role-based access control and internal audit logs

• Regular software updates and vulnerability monitoring

• Encrypted backups and secure storage

---

8. Cookies

The BlueBoar website uses only essential cookies required for:

• Maintaining session state for logged-in users

• Securing contact forms and authentication

• Improving performance and system stability

We do not use analytics, marketing, or tracking cookies.

---

9. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing (where applicable)

• Withdraw consent (where processing is based on consent)

• Request data portability

To exercise your rights, email us at
info [at] blueboar [dot] eu.
We may request verification before processing your request.

---

10. Data Transfers

We do not transfer your data outside the European Union.
If such a transfer becomes necessary, it will only occur under adequate safeguards in line with GDPR requirements (e.g. Standard Contractual Clauses).

---

11. Policy Updates

We may update this policy from time to time to reflect legal, technical, or operational changes.
Updates will be posted on https://blueboar.eu/gdpr with a revised “Last updated” date.

---

Contact

BlueBoar Solutions
info [at] blueboar [dot] eu
https://blueboar.eu

---

Acceptance of Policy

By accepting a proposal, quote, or using any service provided by BlueBoar Solutions, you acknowledge that you have read and agreed to the Privacy Policy available at
https://blueboar.eu/gdpr.